When investing in a new garage door for your home in Anaheim, you’re not just adding curb appeal. You’re also protecting your property and ensuring convenience for years to come. One of the most important aspects of that investment is the warranty that comes with your garage door.
In this guide, we’ll break down the different types of garage door warranties, the typical coverage included, what voids a warranty, and how to make sure you’re eligible for protection.
Garage Door Warranties Come In Two
A garage door warranty is a manufacturer’s or installer’s guarantee that certain components of your garage door system will perform as promised for a specific period. Warranties can vary in length and coverage, but their main purpose is to provide you with peace of mind in case of product defects or premature wear and tear.
Warranties typically come in two categories:
Manufacturer Warranties – Offered by the company that made the garage door or its parts (like the panels, springs, or opener).
Installation Warranties – Offered by the company that installed the garage door, covering workmanship and installation-related issues.
What’s Covered In New Garage Door Warranties?
Not all warranties are created equal. Here’s a look at the most common types of coverage included in a new garage door warranty:
Workmanship Warranty
If the door was professionally installed, the installer often provides a warranty on their labor, typically 1 to 2 years. This protects you against issues like misalignment, improper tensioning, or faulty anchoring.
This part of the warranty ensures that if anything goes wrong due to how the door was installed, not because of the materials, you’re covered.
Hardware and Spring Coverage
The moving parts of your garage door, such as the springs, rollers, hinges, and cables, often come with shorter-term warranties which is typically 1 to 5 years.
Spring warranties are important, as springs handle the weight of the door and go through thousands of cycles. Higher-end doors may offer extended spring warranties or even lifetime warranties with upgraded torsion springs.
Hardware warranties may include:
- Rollers
- Hinges
- Tracks
- Bearing plates
Panel and Sectional Coverage
Most new garage door warranties cover the panels (also called door sections) against defects such as cracking, warping, delamination, and rust-through. This coverage can last anywhere from 5 years to a lifetime, depending on the brand and model.
Common coverage includes:
- Cracking due to weather changes
- Peeling paint or factory finish issues
- Premature rusting (often “rust-through” is specifically noted)
- Delamination of insulated panels
Garage Door Opener Warranty
If your new garage door includes a new opener, the motor and electrical components usually have their own manufacturer’s warranty. This can range from 1 year to lifetime coverage on the motor, depending on the brand and model.
Common opener coverage includes:
- Drive system (belt, chain, or screw)
- Motor and logic board
- Safety sensors
- Remote controls (limited coverage)
What’s Typically Not Covered In Garage Door Warranties
Even the best garage door warranties have exclusions. It’s important to understand what voids or limits your warranty so you don’t get caught off guard.
Common exclusions include:
- Damage from accidents, misuse, or neglect
- Natural disasters (flood, fire, earthquake, etc.)
- Modifications or unauthorized repairs
- Improper maintenance
- Cosmetic damage like minor scratches or dents after installation
For example, if you accidentally hit your garage door with your car, the warranty won’t cover the damage. Similarly, if you skip regular maintenance and parts wear out prematurely, the warranty could be voided.
How to Qualify for Garage Door Warranty Coverage
Getting warranty coverage is one thing, but keeping it valid is another. Most warranties require you to follow certain conditions to remain eligible. Here are the steps Anaheim homeowners should take:
1. Purchase from an Authorized Dealer
Always make sure you buy your garage door from an authorized distributor or installer. Many manufacturers only honor warranties if the door is purchased and installed by a professional affiliated with the brand.
2. Register Your Warranty
Some manufacturers require product registration to activate the warranty. This usually involves filling out a form online or mailing in a registration card shortly after installation. It’s a simple step, but it’s often overlooked, and it can be critical for warranty eligibility.
3. Keep Original Documentation
Store your receipt, warranty paperwork, and any product registration confirmations in a safe place. You may need them if you ever file a claim.
4. Follow Recommended Maintenance
Most warranties require regular maintenance, including lubricating moving parts, checking spring tension, and inspecting hardware. Some warranties even outline a specific maintenance schedule. Keep records of any services or inspections to prove you’ve upheld your part of the agreement.
5. Avoid Unauthorized Repairs
Always use certified technicians for any repairs. Attempting DIY fixes, especially on major components like springs or openers, can void your warranty.
How to File a Warranty Claim For Your New Garage Door
If something goes wrong and you believe it’s covered under warranty, the first step is to contact either the installer or the manufacturer (depending on the type of warranty).
Here’s how the typical process works:
- Review Your Warranty Terms
- Contact the Right Party
- Describe the Issue
- Provide Proof of Maintenance
- Schedule an Inspection
Many Anaheim garage door owners find that warranty claims are processed fairly quickly, especially if all the required documentation is in order.
Final Thoughts: Protecting Your Garage Door Investment
Your garage door plays a critical role in the safety, efficiency, and visual appeal of your home. Understanding what’s included in your garage door warranty, how to stay eligible for coverage, and what to look out for can save you from unexpected repair costs and frustrations. Take the time to review your options, ask questions, and keep good records.
Get the Warranty Coverage You Deserve with Garage Door Hero
At Garage Door Hero, we don’t just install garage doors. We back them with dependable warranties and expert guidance every step of the way. Whether you’re upgrading your home in Anaheim or replacing an outdated system, our team ensures you get top-quality products and full transparency on what’s covered. Don’t leave your investment unprotected. Call us today at (714) 722-2291 to learn more about our available warranties on new garage doors in Anaheim!
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